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Person-to-Person Engagement

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Direct contact with eligible workers is unquestionably the most promising path to successful engagement, but only if it is handled with the necessary sensitivity.  For example, reaching out to workers via phone about their program eligibility can be just such an outreach opportunity.  This category can also include coaching staff on face-to-face engagement, which is equally important to handle with care. 

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  • Resource Publication Date: 2023
  • Posted by: Susan Manikowski
  • Posted in: Trade Adjustment Assistance for Workers

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